Star Wars: Galaxy of Heroes
Final Marquee Event UI
Team 4 Engineers · 1 Game Designer · 1 PM · 2 Artists · 1 UX Director · 1 Audio
Tools
October 2024
Star Wars: Galaxy of Heroes

Marquee Event Redesign

Clearer progression and a streamlined game loop helped Marquee characters become top unlocks in their first week.

Role Lead UX Designer
Research, IA, interaction design, cross-team collaboration, prototype & handoff
Team 4 Engineers · 1 Game Designer
1 PM · 2 Artists · 1 UX Director · 1 Audio
Tools Figma · Miro · Adobe Creative Suite
October 2024

Problem

Players couldn't find their footing.

Players struggled to understand the original Marquee event UI. Progression was unclear, rewards were hidden, and upgrading characters forced players to leave the event.

Marquee Event
Select the Event Squad
Battle
Complete
Claim Rewards
Pre-redesign Players had to leave the flow to buy bundles

Players were falling off after upgrading characters to three stars

Original Marquee Event UI (pre-redesign)

Large lock icons hid requirements, rewards were scattered across multiple screens, and upgrading characters required leaving the event entirely.

1Intimidating Locks
Players couldn't tell which tier they were on or what was required to advance.
2Hidden Rewards & Requirements
Possible rewards and requirements were hidden behind tabs.
Original Marquee Event UI (pre-redesign)

Original Marquee Event UI (pre-redesign)

3Upgrade Friction
Upgrading a required character forced players to leave the event entirely.
4Unclear Progression
There was no clear indication of how far along players were in the event.

Design Direction

Designing a Clearer Progression Loop

The redesign focused on restoring momentum to the event experience.

Marquee Event
Select the Event Squad
Battle
Complete
Claim Rewards
Redesign Players Can Stay in Flow and Buy Bundles

Players can now buy bundles, upgrade and promote characters, and return to battle.

Final Marquee Event UI (redesign)

The Marquee event UI was redesigned to clarify progression, surface rewards, keep upgrades inside the event flow, reinforce player orientation, and highlight the featured character.

1Clear Progression
Remove large lock icons and introduce clear states that communicate progression and what to do next.
2Clear Rewards
Moved hidden rewards front and center so players can immediately see what each tier offers.
Final Marquee Event UI (redesign)

Final Marquee Event UI (redesign)

3Continuous Progression
Removed upgrade friction by allowing players to acquire bundles and promote characters without leaving the event.
4Player Orientation
Added interactive side navigation and clear states so players always know where they are within the event.

Prototype

Making the flow tangible before a single line of code.

I created a working prototype in Figma to demonstrate the redesigned progression loop and align the team.

First
Battle
Win the first battle of the tier.
Next
Activate
Activate your character after beating the first battle.
Later
Promote & Battle
Battle and promote your characters to upgrade stars.
Then
Expand Details
View details under the fold.
After
View Offers
You need shards to buy bundles in the store.
Finally
Buy Bundles & Promote
Buy bundles to promote your new character.

Figma prototype — redesigned Marquee Event flow

Updates

Refining after launch.

Post-launch refinements improved progression states and player momentum by increasing tier contrast and auto-centering the experience on the next actionable tier.

Before
Initial UI — Low contrast tier states
Increased
Contrast
After
Refined UI — Clear tier states
Before
Initial UI — Completed tiers in view
Auto-center
on Return
After
Refined UI — Active tier centered

Results

Players invested faster and went further.

Characters tied to the redesigned Marquee events ranked among the top unlocks within the first week. Players invested earlier and upgraded characters faster, leading to stronger first-week engagement and higher tier completion.

CX-2
Top unlock — First 7 Days
#1
CX-2
8.3% of total unlocks
Top Characters by 5★ Unlock Share
% of total unlocks · First 7 days
CX-2
8.3%
CC-119 'Appo'
7.8%
Temple Guard
6.9%
RC-1262 'Scorch'
6.6%
Disguised Clone Trooper
6.6%